Refund policy
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, or if you receive the wrong item, so that I can evaluate the issue and make it right. You can contact me at: info@yolouie.com within one week of receiving your Yo Louie products.
Returns/refunds
Since I am just a small business of one, I cannot accept returns or provide refunds at this time. You can always contact me at: info@yolouie.com within one week of receiving your Yo Louie products if you have any questions or concerns regarding a product you've received.
Exchanges
Exchanges can be made. Contact info@yolouie.com within one week of receiving your Yo Louie products. Please note that the customer is responsible for any additional shipping charges for exchanges.
Thank you!
